00 for such an unpleasant meal so we went back to Chen’s to complain. By the next morning, my boyfriend was upset about spending $ 55. We left and my boyfriend remarked how awful our entrees had been, especially mine. 00 check at the register and the hostess also never inquired about our meal. Although, I felt that the service and food was so poor that a tip of more than a couple of bucks was unnecessary, I didn’t want to embarrass my boyfriend who remembered our waitress from the long-time closed Royal Dragon, so I left a $ 7. 00 on our table without even a thank you or an offer of taking the check for us. She returned with a carry out container and asked if we wanted ice cream for dessert which we declined. After several minutes, our server asked if we wanted to take my entrée home and carried it away to box it. We ate what we could of the cold, disappointing entrees in relative silence. Had we been able to get someone’s attention without causing a scene, we likely would have sent it all back, paid for the mediocre appetizer and left. We expected our server or the hostess to come by and ask us how everything was but no one ever checked back with us. Needless to say, we were both stunned at the chintzy amount of entrée ingredients, the lack of ingredient quality and the poor service. Although the sauce was plentiful, it overpowered the meager green onion and lobster. Under the cover was a brown sauce of black bean and garlic, with four inch long pieces of green onion, a little scrambled egg and about six small nickel-sized lobster pieces. After a couple more minutes (by now the dried up fried rice with its unusual overpowering spice note was cold), our server delivered my entrée in a covered dish without a word. At this point, I still had not been served my entrée but our server now advised that my dish «takes longer» which had not been previously mentioned. The fried rice was overcooked and dry, with no discernible vegetables or other ingredients other than a tiny bit of scrambled egg. My boyfriend asked if we could get some fried rice to go with his entrée when he got our server’s attention and she delivered it in another covered dish. Under the cover was a gelatinous looking white mixture of cornstarch and water with about six small nickel-sized lobster pieces, bok choy, canned mushrooms and water chestnuts. A short time later, our server dropped off a covered bowl to my boyfriend without a word. Overall, the appetizers were fairly generic but edible. The crab rangoon was the best appetizer on the plate with ample cream cheese inside. The «Rumaki» were pieces of chicken breast and water chesnut slivers wrapped in bacon. The flavor and consistency did little to accent the appetizers. The sweet and sour sauce on the other hand was quite runny, reminding me of a watered down apricot nectar. The hot mustard was fine, just hot enough to cause a little nasal drip without overpowering the egg rolls. When we were able to get her attention again, we asked her for the sweet and sour sauce and hot mustard the menu indicated came with the appetizer and she referred us to a couple of bottles on the table. The server brought out a generic-looking oval plate with two egg rolls, four small BBQ riblet pieces, four «Rumaki“‘, two crab rangoon, and two deep-fried chicken balls with a lichee inside and walked off without a word. I ordered the Cantonese style lobster tail and my boyfriend ordered the lobster kow. We ordered the Appetizer Plate for two ($ 14. Although her disengaged response alone should have been ample warning of what was to come, neither my boyfriend or I wanted to spoil the evening for the other so we ordered. The server told us that she couldn’t describe anything on the menu because she «only worked part-time». 25) and one of Chens’ «suggested» menu dishes, Cantonese Style Lobster Tail (shelled) ($ 18. We asked our server about two menu dishes: Lobster Kow ($ 18. Although the tea was well steeped, it was not hot upon arrival. Chen’s was busy with two servers for an estimated 30 tables and a hostess when we arrived. Plus the place is close to home and we like patronizing local. He hadn’t been there for about 10 years but had good memories from his last visit. My boyfriend had been talking about taking me to Chen’s for over a year. 00 for a miserable dinner last Friday night. I wish I had checked out the reviews for Chens before we dropped $ 62.
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