![]() ![]() It's an app that's designed to store notes, files, and everything copied to your clipboard. Unclutter ($9.99) - As the name suggests, Unclutter is designed to clean up your desktop. Secure build or imaging of computing devices utilizing third party imaging software and system preparation tool (sysprep.Subscribe to the MacRumors YouTube channel for more videos.Īll of the Mac apps featured in our video are listed below, with prices and links.Proficiency in Microsoft Products and Applications.Associates/BSc/BA in IT, Computer Science or relevant field.Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Systems Engineer (MCSE), or related certification preferred.Computing Technology Industry Association (Comp TIA) A+ Certification preferred.Incident Management system skills (RemedyForce) is preferred.Familiarity with Information Technology Infrastructure Library ("ITIL").In my previous role, I was responsible for day-to-day technical support services, locally or remotely, to employees for network infrastructure and internal desktop systems software and hardware. Please accept this letter and the attached resume. I would like to submit my application for the IT / help desk opening. Help Desk Institute ("HDI") and/or other relevant certifications.Experience with the implementation and design of user self-service.Familiarity with collaboration tools and conferencing technologies.Experience with Apple iOS or Google Android is preferred.Experience with Apple OS X is preferred.Experience with computer hardware, software, mobile devices and peripherals.Intermediate knowledge of the functional specifications of software, networks, and hardware.An Understanding of PC software, operating systems and applications, networks, and possibly hardware (peripherals) troubleshooting skills preferred.Please consider my experience and qualifications for this position: ![]() Previously, I was responsible for technical assistance resolving IT related problems including hardware, software, system compatibility conflicts, malfunctions, applications, connectivity, network, and security issues. I am including my resume that lists my qualifications and experience. Please consider me for the IT / help desk opportunity. Ensuring all new starters have the necessary hardware to perform their job, testing their login s before they start and ensuring their first day is as smooth as possible.Basic working knowledge of adding/removing users in Active Directory.May have specialized external certification.Performs moderately complex and varied tasks.Provides technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes).Certification / documented training on Windows 7 / 8 / 10 operating system.Any related computer hardware or software certification is desirable.Have a willingness to learn in a quick pace professional environment.Please consider my qualifications and experience: Previously, I was responsible for telephone or electronic 1st level technical support for the determination, resolution, or escalation of technical problems related to Windows environments and Windows applications, electronic mail, internal applications & databases, security issues, desktop hardware/software, server hardware/software, and production equipment related issues. Please accept this letter and the attached resume as my interest in this position. I am excited to be applying for the position of IT / help desk. ![]()
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